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Follow Up Marketing is our niche. We will do the Follow Up Marketing for you. This will include email, texting, phone calls, social media, direct mail and much more.
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Being a successful leader means being good at what you do and possessing integrity. But more than anything, it's about your ability to build healthy relationships with others -- particularly those who work for you.
As an entrepreneur, you're viewed differently than you were when you were a manager or colleague in a traditional job. You stand to gain the most from the company's success, and it is easier for your employees to think you're more interested in the business than them and their lives. Your success is paramount, but it shouldn't be achieved at the expense of healthy relationships with those you depend on.
1. Don't treat people as transactions.
Years ago in my first real job out of college, I was delighted to have
my very own assistant. She was a very capable and competent woman who I
really liked.
One day while a client was visiting the office, I made the naïve mistake of introducing my assistant by saying, "This is Teri. She works for me."
Teri's response would have served me better in private, but her point was valid none-the-less: "I work with you, Mark, not for you."
I meant no ill respect with my choice of words, but it suggested to Teri that she was a means to an end, that I was "above" her. And while technically she did report to me, the difference between working for and with someone is critical. The former can make a person feel conquered, while the latter signals collaboration.
Think through how you title and refer to your employees. Focus on reciprocity: look for ways you can help them achieve their work-life goals while they help you achieve yours. And guard against letting tasks trump a true regard and appreciation for the relationship you have with those who have voluntarily chosen to work with you.
2. Invest in those you value.
The ultimate test of value in a relationship is how much time, interest
and support you are willing to invest. Rather than ask, "What have you
done for me lately?" turn the tables and ask yourself what you've done
lately for those you truly value.
Here's one way to invest for great dividends: identify the potential in an employee that he or she doesn't recognize in him- or herself. Often people are blind to their own abilities or potential, and good leaders not only recognize these latent strengths, they help develop them.
Several years ago, my office manager was spending more time on our website and technology platforms. A colleague was presenting a multi-day event in Las Vegas that I knew would give my team member information and skills to help her in these areas. Going to Las Vegas for the event was an added perk, so I gladly paid for the seminar and trip. She came back better equipped for her work, knowing I was willing to invest in her success.
3. Be involved, but know your limits.
You can work in the same office space with people every day and still be
absent because you are preoccupied with your own worries. An open door
policy means nothing if you don't stop what you're doing long enough to
give your attention to those who walk through it.
How can you do this? Make it a point to "check in" with every employee each day. That means a simple but sincere question: "How are things going?" Listen and if necessary, probe for information you can use to support your employees. Identify frustrations they are facing, opportunities they've recognized and gauge their emotional energy and commitment to their work.
You'll know you're micromanaging when you're spending more time telling someone how to do something than you are in clarifying what needs to be done. A thorough explanation with a chance to ask questions is vastly different than a droning presentation about how you'd do it. Give people the freedom to achieve the best results in their own way.
4. Show your gratitude.
I've heard a lot of complaints from employees who feel underappreciated
by their manager, but I've never heard anyone complain they were
recognized, rewarded or appreciated too much. I'm puzzled at why so many
entrepreneurs and leaders are reticent to voice appreciation. Don't be
afraid of over-doing it. You connect with people more deeply when you
recognize the best in them and let them know.
Here's a powerful way to show appreciation: When you get feedback from a customer about someone on your team who has done a great job, get their permission to record it. Then play the recording at the next team meeting. There is even more power in a customer's expression of a job well done than simply acknowledging it yourself.
Growing your business successfully means doing all that you can to make your team want to work their hardest for your cause. That means connecting with employees in a meaningful way.
What do you do to deepen your connections with employees?
Read more stories about: Leadership, Employees, Human resources, Managing employees, Employee morale
Mark Sanborn is an author, speaker and president of Sanborn & Associates Inc., a leadership development firm based in Lonetree, Colo.
The author is an Entrepreneur contributor. The opinions expressed are those of the writer.Posted at 10:32 AM in Employees | Permalink | Comments (0) | TrackBack (0)
Eighty percent of social media users prefer to connect with brands through Facebook yet even with other mind-blowing statistics like this and all the social proof in the pudding, some people still believe social media doesn’t grow business.
Are you someone who has been hearing about how social media CAN grow your business but nothing has really changed for you yet? The phone isn’t ringing more and you feel like you’re wasting time. You’ve been posting status updates in your Facebook business page for quite some time now and Tweeting and even regularly updating your status in LinkedIn. It FEELS like you’re doing enough and you THINK you’re doing “it” right but obviously something’s missing, right?
Yet you know if you stop, or if you don’t have any social media visibility at all, your business could end up disappearing, especially because you see competitors all over the social scene.
After reading today’s article, you’ll improve, get your phone ringing more, start saving time and using time more efficiently.
Ready to start?
Social media TOOLS you’ll need before you get started
Here’s a list of tools you’ll need to purchase. Most likely you already own these:
Social media CONCEPTS to embrace before you get started
Next, you’ll need to embrace these concepts to grow brand awareness. If you don’t believe these things will help you, read the next section, below, which has some statistics that give you an idea of how pervasive social media is:
Social media statistics that give you an idea of how pervasive social marketing is
So now you have a better idea of how important social marketing has become. Also, when you do some research on the demographics, you’ll soon figure out where your ideal clients are hanging out the most. If you’re not including social marketing as part of your marketing plan, you’re essentially trying to build a house without nails. It could stand for a while but it won’t stand for very long.
Here’s how to use social media strategy and tools to get results
First, set a goal.
Example for a solopreneur: I will get two new clients within 30 days by efficiently using my time to build relationships in LinkedIn and Twitter.
Example for a retail business: I will get 10 more customers dining in my restaurant (or purchasing a product from my store) every week by efficiently using my time to build a community of fans in Facebook.
Next, build your Very Important People list (VIP).
Figure out who the 5 best people are in LinkedIn or Twitter or Facebook or Pinterest, that could possibly refer business to you. Just remember to serve them by retweeting or sharing their content with your tribe and sincerely commenting on their blog posts. It’s best to begin with local people, even if your business is not limited to locals. But HOW do I figure that out, Lori? No sweat, my friend! Here’s how:
For Twitter: go to Twellow.com and join for free. Then go to the section called “TwellowHood” and search for people in your city and/or neighboring cities.
For LinkedIn: login in and use the Advanced Search tool so you can narrow down several descriptors of who you want to connect with. The Advanced Search in LinkedIn is a goldmine when you know how to “dig” with it.
For Facebook: use the Search Graph to look for “Friends of friends who are ____________ (fill in the blank with your ideal client.) One example would be “entrepreneurs.” Another example for chefs and restaurant owners: “foodies.” Facebook pulls data from profiles of people who have listed details about themselves. I was able to pull up data on 100 of my friends of friends; who are entrepreneurs, female, in Denver, Colorado. What can I do with this data? I can narrow my list down to people I would love to help and whom could use my help with social media management, SEO and video marketing. Here’s where you need to decide how to approach these folks. Personally, I would not go about it in an aggressive manner. How would YOU like to be “friended” only to find out that you were “targeted” as a possible client? Never, ever pitch right away. Think of these new friends as new friends. You’re expanding your circle of friends. As you get to know each other through Facebook, you’ll know when it feels right to reach out further and phone each other to meet in person. That’s when the real magic happens in whatever way feels right for the both of you.
Three times per week for the next 30 days, interact with each of these people in all of these ways:
1. Share their content. In Twitter, this would be a re-tweet. In Facebook, there’s a share button on all posts to make it easy for you to share with your friends or fans. In LinkedIn, Google+ and Pinterest, you can also pass along your VIPs’ content to YOUR networks. They’ll soon notice that you are being helpful and supportive of them.
2. Talk to each of your VIPs. Icebreakers: ask about that upcoming event they’re promoting; ask about their blog (“how do you come up with such great topics to write about?”). Give them a “way to go!” type of message that’s encouraging.
The Tools of Social Media Management
Be sure to use the tools listed above to keep yourself organized and consistent. I could also list a lot of websites that are like tools in keeping you efficient and ahead but I chose to focus on these types of tools so you can have the basics. Think of these as the hammers and nails in your toolbox. The equivalent social media tools of the “lever” and “measuring tape,” etc. will be covered in other blog posts.
A calendar keeps you consistent and on track. If you’d rather use a spreadsheet as an editorial calendar instead of a wall calendar, go right ahead – just post a note somewhere near your computer or iPad that reminds you to go check your digital calendar for today’s content and daily tasks.
A timer keeps you efficient. Set it for your alotted number of minutes for each time you log into one of your social networks or else you could find yourself having spent 90 minutes really doing nothing. This is typical behavior for the unfocused, unorganized business person trying to build business with social networking. You won’t build business if you’re not organized in your marketing, as well as other things and tasks you perform within your business. Have focused intent and you’ll get the results you seek much faster.
Your brain is a tool you should use to gather content to share; to write your own content that establishes you as the expert you are; to drive the business.
Your Common Sense is the most useful “tool” of all because, really, you should know when and where to do business-related tasks no matter how mobile you are. You should know that if you’re at the playground with your kids, the phone should NOT be part of this time. Your kids are young now and want to play with you and spend time with you. When they become teenagers, that might be a different story.
Today’s business owner simply must have a smartphone because we’re so mobile meeting with our clients; meeting prospects; speaking to groups; dropping off or picking up our kids. And yet we must stay in touch with our business even as we’re on the go during our day. You can more quickly and efficiently interact with your social networks (fans, friends, followers) when you have a smartphone and a stylus to “type” with. The stylus saves you time because otherwise, you’re “fat-fingering” the touchscreen which was built for Lilyputians and not human fingerpads. Download the mobile apps of your social networks, like Twitter, Facebook, LinkedIn, Google+, Instagram, FourSquare, etc. and if you don’t have notification ringtones set up to notify you of someone engaging with you, be sure to check your networks at least once per hour. Remember: you’re growing your tribe and you must respond to your tribe members whenever they reach out to you. You can respond in, literally, 30 seconds or less, with a stylus instead of your fingers.
Hopefully, these tips have helped YOU and perhaps the “A ha!” light bulb lit up today or an epiphany popped into your mind about how YOU can grow business with Social Media Marketing.
Really, it comes down to this: if you know how to network face-to-face (and that is a skill in and of itself!) then simply take your networking skills online and use the tools of technology to GROW your network. Remember that saying: “Grow your network and grow your net worth”? It’s true.
I’d love to hear about your progress, or if you agree or disagree with anything I’ve written here today, so be sure to comment below or Tweet me or report your progress and triumphs on my Facebook fan page so you inspire others.
For more information on Lori Gama please visit:http://www.dagamawebstudio.com
Eighty percent of social media users prefer to connect with brands through Facebook yet even with other mind-blowing statistics like this and all the social proof in the pudding, some people still believe social media doesn’t grow business.
Are you someone who has been hearing about how social media CAN grow your business but nothing has really changed for you yet? The phone isn’t ringing more and you feel like you’re wasting time. You’ve been posting status updates in your Facebook business page for quite some time now and Tweeting and even regularly updating your status in LinkedIn. It FEELS like you’re doing enough and you THINK you’re doing “it” right but obviously something’s missing, right?
Yet you know if you stop, or if you don’t have any social media visibility at all, your business could end up disappearing, especially because you see competitors all over the social scene.
After reading today’s article, you’ll improve, get your phone ringing more, start saving time and using time more efficiently.
Ready to start?
Here’s a list of tools you’ll need to purchase. Most likely you already own these:
Next, you’ll need to embrace these concepts to grow brand awareness. If you don’t believe these things will help you, read the next section, below, which has some statistics that give you an idea of how pervasive social media is:
So now you have a better idea of how important social marketing has become. Also, when you do some research on the demographics, you’ll soon figure out where your ideal clients are hanging out the most. If you’re not including social marketing as part of your marketing plan, you’re essentially trying to build a house without nails. It could stand for a while but it won’t stand for very long.
First, set a goal.
Example for a solopreneur: I will get two new clients within 30 days by efficiently using my time to build relationships in LinkedIn and Twitter.
Example for a retail business: I will get 10 more customers dining in my restaurant (or purchasing a product from my store) every week by efficiently using my time to build a community of fans in Facebook.
Next, build your Very Important People list (VIP).
Figure out who the 5 best people are in LinkedIn or Twitter or Facebook or Pinterest, that could possibly refer business to you. Just remember to serve them by retweeting or sharing their content with your tribe and sincerely commenting on their blog posts. It’s best to begin with local people, even if your business is not limited to locals. But HOW do I figure that out, Lori? No sweat, my friend! Here’s how:
For Twitter: go to Twellow.com and join for free. Then go to the section called “TwellowHood” and search for people in your city and/or neighboring cities.
For LinkedIn: login in and use the Advanced Search tool so you can narrow down several descriptors of who you want to connect with. The Advanced Search in LinkedIn is a goldmine when you know how to “dig” with it.
For Facebook: use the Search Graph to look for “Friends of friends who are ____________ (fill in the blank with your ideal client.) One example would be “entrepreneurs.” Another example for chefs and restaurant owners: “foodies.” Facebook pulls data from profiles of people who have listed details about themselves. I was able to pull up data on 100 of my friends of friends; who are entrepreneurs, female, in Denver, Colorado. What can I do with this data? I can narrow my list down to people I would love to help and whom could use my help with social media management, SEO and video marketing. Here’s where you need to decide how to approach these folks. Personally, I would not go about it in an aggressive manner. How would YOU like to be “friended” only to find out that you were “targeted” as a possible client? Never, ever pitch right away. Think of these new friends as new friends. You’re expanding your circle of friends. As you get to know each other through Facebook, you’ll know when it feels right to reach out further and phone each other to meet in person. That’s when the real magic happens in whatever way feels right for the both of you.
Three times per week for the next 30 days, interact with each of these people in all of these ways:
1. Share their content. In Twitter, this would be a re-tweet. In Facebook, there’s a share button on all posts to make it easy for you to share with your friends or fans. In LinkedIn, Google+ and Pinterest, you can also pass along your VIPs’ content to YOUR networks. They’ll soon notice that you are being helpful and supportive of them.
2. Talk to each of your VIPs. Icebreakers: ask about that upcoming event they’re promoting; ask about their blog (“how do you come up with such great topics to write about?”). Give them a “way to go!” type of message that’s encouraging.
Be sure to use the tools listed above to keep yourself organized and consistent. I could also list a lot of websites that are like tools in keeping you efficient and ahead but I chose to focus on these types of tools so you can have the basics. Think of these as the hammers and nails in your toolbox. The equivalent social media tools of the “lever” and “measuring tape,” etc. will be covered in other blog posts.
A calendar keeps you consistent and on track. If you’d rather use a spreadsheet as an editorial calendar instead of a wall calendar, go right ahead – just post a note somewhere near your computer or iPad that reminds you to go check your digital calendar for today’s content and daily tasks.
A timer keeps you efficient. Set it for your alotted number of minutes for each time you log into one of your social networks or else you could find yourself having spent 90 minutes really doing nothing. This is typical behavior for the unfocused, unorganized business person trying to build business with social networking. You won’t build business if you’re not organized in your marketing, as well as other things and tasks you perform within your business. Have focused intent and you’ll get the results you seek much faster.
Your brain is a tool you should use to gather content to share; to write your own content that establishes you as the expert you are; to drive the business.
Your Common Sense is the most useful “tool” of all because, really, you should know when and where to do business-related tasks no matter how mobile you are. You should know that if you’re at the playground with your kids, the phone should NOT be part of this time. Your kids are young now and want to play with you and spend time with you. When they become teenagers, that might be a different story.
Today’s business owner simply must have a smartphone because we’re so mobile meeting with our clients; meeting prospects; speaking to groups; dropping off or picking up our kids. And yet we must stay in touch with our business even as we’re on the go during our day. You can more quickly and efficiently interact with your social networks (fans, friends, followers) when you have a smartphone and a stylus to “type” with. The stylus saves you time because otherwise, you’re “fat-fingering” the touchscreen which was built for Lilyputians and not human fingerpads. Download the mobile apps of your social networks, like Twitter, Facebook, LinkedIn, Google+, Instagram, FourSquare, etc. and if you don’t have notification ringtones set up to notify you of someone engaging with you, be sure to check your networks at least once per hour. Remember: you’re growing your tribe and you must respond to your tribe members whenever they reach out to you. You can respond in, literally, 30 seconds or less, with a stylus instead of your fingers.
Hopefully, these tips have helped YOU and perhaps the “A ha!” light bulb lit up today or an epiphany popped into your mind about how YOU can grow business with Social Media Marketing.
Really, it comes down to this: if you know how to network face-to-face (and that is a skill in and of itself!) then simply take your networking skills online and use the tools of technology to GROW your network. Remember that saying: “Grow your network and grow your net worth”? It’s true.
I’d love to hear about your progress, or if you agree or disagree with anything I’ve written here today, so be sure to comment below or Tweet me or report your progress and triumphs on my Facebook fan page so you inspire others.
- See more at: http://www.dagamawebstudio.com/blog/2013/06/does-social-media-marketing-grow-business/?utm_source=DaGama%20Web%20Studio%20Newsletter&utm_campaign=c5ac3d9939-July_1_20136_30_2013&utm_medium=email&utm_term=0_380107a98d-c5ac3d9939-240384749#iframe_height=300Eighty percent of social media users prefer to connect with brands through Facebook yet even with other mind-blowing statistics like this and all the social proof in the pudding, some people still believe social media doesn’t grow business.
Are you someone who has been hearing about how social media CAN grow your business but nothing has really changed for you yet? The phone isn’t ringing more and you feel like you’re wasting time. You’ve been posting status updates in your Facebook business page for quite some time now and Tweeting and even regularly updating your status in LinkedIn. It FEELS like you’re doing enough and you THINK you’re doing “it” right but obviously something’s missing, right?
Yet you know if you stop, or if you don’t have any social media visibility at all, your business could end up disappearing, especially because you see competitors all over the social scene.
After reading today’s article, you’ll improve, get your phone ringing more, start saving time and using time more efficiently.
Ready to start?
Here’s a list of tools you’ll need to purchase. Most likely you already own these:
Next, you’ll need to embrace these concepts to grow brand awareness. If you don’t believe these things will help you, read the next section, below, which has some statistics that give you an idea of how pervasive social media is:
So now you have a better idea of how important social marketing has become. Also, when you do some research on the demographics, you’ll soon figure out where your ideal clients are hanging out the most. If you’re not including social marketing as part of your marketing plan, you’re essentially trying to build a house without nails. It could stand for a while but it won’t stand for very long.
First, set a goal.
Example for a solopreneur: I will get two new clients within 30 days by efficiently using my time to build relationships in LinkedIn and Twitter.
Example for a retail business: I will get 10 more customers dining in my restaurant (or purchasing a product from my store) every week by efficiently using my time to build a community of fans in Facebook.
Next, build your Very Important People list (VIP).
Figure out who the 5 best people are in LinkedIn or Twitter or Facebook or Pinterest, that could possibly refer business to you. Just remember to serve them by retweeting or sharing their content with your tribe and sincerely commenting on their blog posts. It’s best to begin with local people, even if your business is not limited to locals. But HOW do I figure that out, Lori? No sweat, my friend! Here’s how:
For Twitter: go to Twellow.com and join for free. Then go to the section called “TwellowHood” and search for people in your city and/or neighboring cities.
For LinkedIn: login in and use the Advanced Search tool so you can narrow down several descriptors of who you want to connect with. The Advanced Search in LinkedIn is a goldmine when you know how to “dig” with it.
For Facebook: use the Search Graph to look for “Friends of friends who are ____________ (fill in the blank with your ideal client.) One example would be “entrepreneurs.” Another example for chefs and restaurant owners: “foodies.” Facebook pulls data from profiles of people who have listed details about themselves. I was able to pull up data on 100 of my friends of friends; who are entrepreneurs, female, in Denver, Colorado. What can I do with this data? I can narrow my list down to people I would love to help and whom could use my help with social media management, SEO and video marketing. Here’s where you need to decide how to approach these folks. Personally, I would not go about it in an aggressive manner. How would YOU like to be “friended” only to find out that you were “targeted” as a possible client? Never, ever pitch right away. Think of these new friends as new friends. You’re expanding your circle of friends. As you get to know each other through Facebook, you’ll know when it feels right to reach out further and phone each other to meet in person. That’s when the real magic happens in whatever way feels right for the both of you.
Three times per week for the next 30 days, interact with each of these people in all of these ways:
1. Share their content. In Twitter, this would be a re-tweet. In Facebook, there’s a share button on all posts to make it easy for you to share with your friends or fans. In LinkedIn, Google+ and Pinterest, you can also pass along your VIPs’ content to YOUR networks. They’ll soon notice that you are being helpful and supportive of them.
2. Talk to each of your VIPs. Icebreakers: ask about that upcoming event they’re promoting; ask about their blog (“how do you come up with such great topics to write about?”). Give them a “way to go!” type of message that’s encouraging.
Be sure to use the tools listed above to keep yourself organized and consistent. I could also list a lot of websites that are like tools in keeping you efficient and ahead but I chose to focus on these types of tools so you can have the basics. Think of these as the hammers and nails in your toolbox. The equivalent social media tools of the “lever” and “measuring tape,” etc. will be covered in other blog posts.
A calendar keeps you consistent and on track. If you’d rather use a spreadsheet as an editorial calendar instead of a wall calendar, go right ahead – just post a note somewhere near your computer or iPad that reminds you to go check your digital calendar for today’s content and daily tasks.
A timer keeps you efficient. Set it for your alotted number of minutes for each time you log into one of your social networks or else you could find yourself having spent 90 minutes really doing nothing. This is typical behavior for the unfocused, unorganized business person trying to build business with social networking. You won’t build business if you’re not organized in your marketing, as well as other things and tasks you perform within your business. Have focused intent and you’ll get the results you seek much faster.
Your brain is a tool you should use to gather content to share; to write your own content that establishes you as the expert you are; to drive the business.
Your Common Sense is the most useful “tool” of all because, really, you should know when and where to do business-related tasks no matter how mobile you are. You should know that if you’re at the playground with your kids, the phone should NOT be part of this time. Your kids are young now and want to play with you and spend time with you. When they become teenagers, that might be a different story.
Today’s business owner simply must have a smartphone because we’re so mobile meeting with our clients; meeting prospects; speaking to groups; dropping off or picking up our kids. And yet we must stay in touch with our business even as we’re on the go during our day. You can more quickly and efficiently interact with your social networks (fans, friends, followers) when you have a smartphone and a stylus to “type” with. The stylus saves you time because otherwise, you’re “fat-fingering” the touchscreen which was built for Lilyputians and not human fingerpads. Download the mobile apps of your social networks, like Twitter, Facebook, LinkedIn, Google+, Instagram, FourSquare, etc. and if you don’t have notification ringtones set up to notify you of someone engaging with you, be sure to check your networks at least once per hour. Remember: you’re growing your tribe and you must respond to your tribe members whenever they reach out to you. You can respond in, literally, 30 seconds or less, with a stylus instead of your fingers.
Hopefully, these tips have helped YOU and perhaps the “A ha!” light bulb lit up today or an epiphany popped into your mind about how YOU can grow business with Social Media Marketing.
Really, it comes down to this: if you know how to network face-to-face (and that is a skill in and of itself!) then simply take your networking skills online and use the tools of technology to GROW your network. Remember that saying: “Grow your network and grow your net worth”? It’s true.
I’d love to hear about your progress, or if you agree or disagree with anything I’ve written here today, so be sure to comment below or Tweet me or report your progress and triumphs on my Facebook fan page so you inspire others.
- See more at: http://www.dagamawebstudio.com/blog/2013/06/does-social-media-marketing-grow-business/?utm_source=DaGama%20Web%20Studio%20Newsletter&utm_campaign=c5ac3d9939-July_1_20136_30_2013&utm_medium=email&utm_term=0_380107a98d-c5ac3d9939-240384749#iframe_height=300Posted at 09:13 AM in Social Media Marketing | Permalink | Comments (0) | TrackBack (0)